Transparency is important to us. This is why we answer our guests' questions clearly. Here are the most frequently asked questions.
What time is check-in / check-out?
For incoming guests the rooms are availble starting from 3pm. On the day of check-out the rooms must be vacated by 10 am. However, it is possible to arrange a late check-out, upon availability and payment of additional fees.
In case of late arrival, a web check in with management software is provided. All requests for late arrival are subject to confirmation by the staff.
Please inform Magica Luna Boutique Hotel of your estimated time of arrival.
You can insert this information in “special request” section while booking or please contact the hotel via email email@example.com.
Is it possible to leave the luggage at the Reception?
Magica Luna Boutique Hotel has luggage room for guests who arrive earlier and intend to leave Rome for a few hours later.
What are the Reception’s operating hours?
The Reception is open from 8am to 8pm.
What does the price of the room includes?
- Overnight stay
- Bed linen
- Individual towel sets
- Courtesy kit
- Airconditiong / Heating
- Smart TV
- Wifi connection
- City map, guides and corcierge service
- Possibility of luggage storage
Is breakfast service possible?
There is no breakfast service in the Hotel, but there is everything you need to have coffee, herbal tea and tea.
If our guests prefer a complete breakfast, it’s possible to buy one of our coupons available, which can be used in the nearby affiliated bars.
Coffee or cappuccino or tea, croissant or toast with jam, centrifuge or smoothie
€ 7,00 per person
Coffee or cappuccino or tea, croissant or toast with jam, Yogurt or fruit salad
€8,00 per person
Coffee or cappuccino or tea, eggs of your choice (omelette, scrmbled, fried) – bacon and toast – grilled tomato and butter, juice €12,00 per person
The hotel has rooms for disabled guests?
Yes, there is a room for disabled guest. We invite you to send us an explicit request while booking.
The hotel has a concierge service?
Our Reception staff will be happy to help you plan your stay in the “eternal city”: general information, museum reservation, theaters, car rent with or without driver, bike rent, baby sitting and many other services that can be organized and personalized for guests.
Is there a safe in the room?
All our rooms are equipped with safe.
Does the hotel offer wifi connection?
Yes, wifi is free in all rooms.
Do I have to pay a tourist city tax?
Yes, the Rome city taxi s to be paid directly at the hotel and is not included in our quotation. There are exemptions for children and for some categories.
The applicable fee is €3,00 per person per night up to a maximum of 10 nights.
For more information please visit the website of the Municipality of Rome
Are triple rooms available?
Yes, some room types can accomodate up to 3 guests.
Please contact the Reception for more information on this.
The hotel has a parking lot?
The hotel does not have an outdoor area, but it is possible to use one of the affiliated garages for fee.
The rates vary from a minimum of €19,00 to a maximum of €35,00 per car per day.
Can I reach the hotel by car?
The hotel is located outside the ZTL, so it is possible to reach it directly by car.
Are animals allowed?
Pets are welcome in our hotel. There are specific rooms for those who travel with an animal.
So we ask you to please contact the Reception before booking, so as to check the actual availability.
The service has an extra fee of €10,00 per day.
We remind you that big dogs are not accepted and that animals cannot be left alone in the room.
For those interested, we collaborate with dog sitters and dog kindergarten.
Where can I find an adapter?
All rooms are equipped with USB electrical socket where most devices can be charged.
If you need something different, the front desk staff will help you find the appropriate solution.
Where is the nearest train station?
The nearest train station is Termini which is 1.6 km away, 5-10 mins by car / taxi.
How far is the airport?
Fiumicino International Airport is 30km away ( about 30 mins by car from the hotel).
Ciampino International Airport is 17km away (about 40 mins by car from the hotel).
Are there smoking rooms?
All our rooms are non-smoking.